VitaSync Support

Contact Us

For support, questions, or feedback about VitaSync, please contact us at:
[email protected]

We typically respond within 24 hours on business days.

Frequently Asked Questions

How do I log a medication, reading, or symptom?

From the Dashboard or the relevant tab (Medications, Vitals, Fitness), tap the add button to log a new entry. You can also record a voice note when logging symptoms, meals, or other updates — VitaSync transcribes it to text automatically.

How do I connect a fitness or health device?

Go to Settings > Devices to connect Garmin, Strava, ResMed myAir (CPAP), LG ThinQ smart-home devices, or MyFitnessPal. You'll be prompted to sign in with that provider. You can disconnect any device at any time from the same screen.

Is my health data secure?

Yes. All data is encrypted in transit (TLS) and at rest using Google Firebase infrastructure. Your health data is only ever linked to your own account and is never sold.

How do I delete my account?

Go to Settings > Data & Privacy > Delete Account. This permanently removes your account and all associated health data, including medications, vitals, sleep, CPAP, and connected-device history. This cannot be undone.

Is VitaSync free?

VitaSync is currently free to use. We may introduce premium features in the future.

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