TaxGuard Support

Contact Us

For support, questions, or feedback about TaxGuard, please contact us at:
[email protected]

We typically respond within 24 hours on business days.

Frequently Asked Questions

How do I link my bank account?

Go to Settings > Bank Accounts (Plaid) > Link Your Bank. TaxGuard uses Plaid to securely connect to your financial institution. Your bank credentials are never stored on our servers.

How do I disconnect my bank?

Go to Settings > Bank Accounts (Plaid). Tap the disconnect icon next to the bank you want to remove. Previously imported transactions will remain in your records.

How do I attach a receipt?

When adding an expense, tap the camera icon to photograph a receipt or pick one from your photo library. The image is stored with the expense as backup documentation for the deduction. Automatic extraction of vendor, amount, and date is coming in a future release.

How do I export my tax data?

Go to Reports & Export from the Settings menu. You can export Schedule C summaries, expense reports, income reports, and mileage logs as CSV or PDF.

How do I track a business trip?

Go to the Trips tab and tap "Start Trip" before you drive, then "Stop" when you arrive. TaxGuard tracks the distance using GPS and applies the current IRS standard mileage rate.

How do I delete my account?

Go to Settings (More tab) > scroll to the bottom > Delete Account. This permanently removes all your data including expenses, income, trips, invoices, tax payments, and bank connections.

Is TaxGuard free?

TaxGuard is currently free to use. We may introduce premium features in the future.

Is my financial data secure?

Yes. All data is encrypted in transit (TLS) and at rest using Google Firebase infrastructure. Bank connections are handled by Plaid, a SOC 2 Type II certified financial data platform. Your bank credentials are never stored on our servers.

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